Protecting Your Business is Our Business
At Rapid Response 1 Ltd, our key objective is to provide a tailored solution to meet each individual needs. Our clients are our priority and we are committed to deliver high quality services to achieve client satisfaction. We are passionate about getting things right first time and delivering real value for money. At Response Direct Limited we want our security officers not just to represent us but to represent our clients with complete reliability and integrity. We want our clients to focus on their business objectives rather than dealing with the concerns associated with the security guarding of their premises and people.
Nationwide Coverage
With our experience within the security industry, at Response Direct Limited we are proud to be a leading and trusted supplier of Security Guards throughout the whole of the United Kingdom! We work our hardest to deliver efficient and reliable security guard solutions to our customers, providing only the most professional guards and experienced officers.
We can attend to your last minute needs with a fast turnaround in order to keep your business protected without any disruptions. For a dedicated, customer focused company that can deliver anywhere in the UK.
Our Approach
- We recognise that first class security guarding lies with the performance of our team of security officers and supervisors.
- We attend to last minute needs with a fast turn around to keep your business safe.
- We aim to provide a complete solution for all your security needs.
- Our security officers are fully vetted, trained and licensed to meet standards set by the SIA.
Customer Benefits
Provide a service that is cost effective for each and every one of our customers and their needs.
We offer multiple security services to suit customer needs, we aim to make people feel safe at their workplace so they don’t have to worry about security.
We aim to beat or match any competitor’s price on a like for like basis, making our prices one of the most competitive in the security industry.
Our Values
Sustainable business practices including: corporate social responsibility (social, economic and environmental), responsible governance, and equal opportunity are all expected values within our organisation. These are re—enforced through sustainable ethics and workforce integrity in all business operations.
Co-operation and collaboration are expected within the organization’s management, with recognition provided for all through regular appraisals. We encourage and embrace any values which enforce the behaviours that value our employees.
Our Mission Statement
Response Direct Limited has a clear, strategic vision that enables us to deliver the highest quality service to our client whilst creating a happy working environment for our staff.
Our Promise
We promise to:
Address and satisfy the client’s security needs.
Comply with industry regulations and standards to ensure our service is always of the highest standard.
Listen to our clients, staff and regulators to make sure we get it right first time, every time.
Constantly review and improve our business for the benefit of all those associated with it.
Our vision
To achieve this, we…
Build strong relationships with our clients through excellent service delivery.
Employ highly trained, motivated people who we treat fairly and with respect at all times.
Communicate effectively both internally and externally.
Encourage an ‘improvement culture’ within financial control, commercial relationships, ethical and environmental responsibilities, quality systems and personnel management.